This Privacy & Cookies Policy ("Policy") dated June 2017 replaces our previous policies. Please take the time to review before you continue to use our products and services.
This Policy applies to any information you provide to us, including through websites, our mobile apps, communications by email and through social media, by telephone and in person. It also covers any information we receive from third parties.
By using our products and services, including browsing our websites, registering or logging in, you agree we may use your information as outlined in this Policy.
If you do not wish to have your information used in line with this Policy, you must not use our products and services and not otherwise provide us with your information.
About Us
An international exhibition and publishing company, Expogroup events Middle East, Asia & Africa has operated in the Middle East since 1995. Headquartered in Dubai, UAE and with satellite offices in India, Tanzania and Kenya, Expogroup events Middle East, Asia & Africa organizes over 50+ events across the Middle East, Africa, Asia, North America and Europe.
The Data Controller is part of the Expogroup. Members of the Expogroup group may use and share, within that group, the information you provide and other information held about you for the purposes set out below. For more information about the Expogroup group please see the Expogroup website and the Expogroup Privacy Policy.
Information we may hold about you
Information you've provided to us
In line with industry best practice guidelines, we have a central database where we compile and hold all the information we have about our customers. In the industry this is often known as a "single customer view".
How we may use your information
By using our websites, apps and other products and services, you agree that we may collect, hold, use or otherwise process your information (including personal information) for the purpose of providing you with those products and services and developing our business which shall include (without limitation):
How we may use your information in specific products or services
Registration
If you've registered on our websites or apps, you may receive personalised recommendations, newsletters and marketing. These are tailored to you based upon your registration details and other information you provide us, your browsing history, interactions with our emails and information we receive from our trusted partners and specialist data companies to help us understand what you might be interested in. This also includes information provided to us from social media sites when you choose to sign in or log in to our websites or apps through your social media account, or when you link your registration with us to your social media account. This information may be collected using cookies and similar technologies. Demographic information from your registration may be used by us for tailored advertising. Please see our Cookie Policy below for more details.
Message boards, blogs and other public forums
Our websites may provide message boards, blogs and other user generated content facilities. Anything that you share will become public information. You should always be careful when deciding to disclose your personal information.
Sharing with others
You may only share the details of another person with us where you have their express permission.
Location based services
Where we provide services that utilise your device's location, such as local offerings, your location will be determined either from a lookup of your IP address in a "GeoIP" database which lists information provided by your ISP (usually your closest town or borough) or your precise location directly from the device (such as through GPS or WiFi on mobile devices) where you have granted permission for us to access this location information. If you have given us permission to use your location, we may use it for marketing and advertising purposes.
Push and in-app notifications on apps
Where you install one of our apps on your mobile device, this may use push notifications or in-app notifications. These notifications are used for a variety of reasons. For example, push notifications may be used to trigger an automatic download of new content (such as a new edition) or to send you an update message. Please see each app's download or install page for more information on how they use notifications. Within the app, you may be able to select to receive only certain types of notifications.
If you order a product or service from us we may ask for information including your name, e-mail address, delivery and billing address, credit or debit card number and expiry date. Sometimes we may ask for your telephone number to be forwarded to the couriers who may deliver your order. These details allow us to process your orders efficiently.
Competitions
If you enter a contest or promotion we may ask for your name, address, e-mail address or telephone number. This is so we can run the contest effectively and tell you if you have won.
Tailored advertising
We are proud to deliver high-quality online content to our readers free of charge. As part of this content we offer advertising in relation to event delegates, sponsors and/or other participants. Some advertising is "contextual", meaning it is shown due to the particular webpage you are presently viewing. Other advertising, known as "online behavioural advertising", is shown to you based upon your likely interests, which are inferred from your device's browsing history. This information is collected through the use of cookies and similar technologies. You may opt out of online behavioural advertising at any time. Please see our Cookie Policy for details.
Sometimes we allow advertisers to show their advertisements directly on our websites and apps, which are tailored to you based upon information they have obtained, such as your browsing history on their own website(s). Other times we will arrange for our customers to be shown advertisements on our own or other websites or apps. These advertisements are tailored to you with information we have obtained from your browsing on our websites and apps, and from information about your likely interests that we obtain from our partners and specialist data companies where they have your permission to share this information with us in line with their privacy policies.
Where we arrange for our customers to be shown advertisements, we use technological and contractual mechanisms to protect your cookie data and to ensure that your browsing data used for advertising is not used by advertisers or other website owners for other purposes, such as linking online behavioural advertising data with your contact details, unless you have provided the advertiser or other website with your express permission to do this.
If you have registered on our websites or apps, we may analyse the information we hold on you in aggregate with our other customers to improve our advertising systems.
When you are shown an advertisement, our advertising systems do not know who you are or your contact details (such as your name, address or email address). Demographic information from your registration on our websites and apps (such as your age, gender and city) may be used to tailor the advertising we arrange to be shown. Your demographic information is not shared with advertisers.
Where you have granted permission to access your device's location to us, our advertising partners or specialist data companies, this location information may be used to tailor the advertising you receive, including showing you certain advertisements when you are in the vicinity of a particular location.
Social media advertising
We may target advertising on social media sites to specifically include or exclude customers who have registered for our products and services. For example, customers who have an outdated version of our app may see an ad for the latest version, or customers who have already subscribed to our newsletters may not see the ad for those newsletters.
How we may share your information
When you purchase goods or services from us we may partner with specialist companies to fulfil your order. We usually remain the data controller of your information and the other companies only process data under our instructions and cannot use the information for their own purposes. We will use reasonable endeavours to ensure these third parties process your data securely.
Sometimes we bring you promotions from other companies. Here the other company will use your information as the data controller in line with their own privacy policies. We may also use your information for marketing purposes as a data controller.
We'll let you know the precise arrangement at the time you provide your personal information.
We may share information about you with suppliers that we engage to help us provide the services and/or functionality, e.g. online payment processing.
As discussed above, we may share your personal information with other companies within the Expogroup group of companies.
We may also share personal information about you to third parties, where you have given us permission or where the third party can confirm that they have your permission for us to do this.
Sometimes your details may be made available to carefully selected third parties such as our sponsors or partners for their own marketing purposes.
We may also provide third parties with certain aggregate statistical data about our customers' use of our websites and apps, which may include demographic data such as age range and/or geographic location of groups of our customers. This aggregate data does not include contact details (such as the customer's name, address or email address).
We may transfer, sell or assign any of the information described in this Policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.
We may also share your information as required by law and as contemplated by the UAE Data Protection Act and other data protection laws.
Safeguards and security for your information
We have measures in place to protect the security of your personal information from unauthorised access or use, such as by using encryption technology.
We comply with the UAE Data Protection Act and related data protection laws. For more information on the UAE Data Protection Act and your related rights please see the Information Commissioner's Office website www.ico.gov.uk.
Children & young people
Our websites, apps and other products and services are not aimed at children. We do not target, intend to collect, or knowingly collect or otherwise process information from anyone under the age of 13.
If you are under the age of 13, we request that you do not provide us with your information and do not use our websites and apps.
If you are a parent or guardian of a child under 13, please contact us if you are aware that your child has used our websites or apps or otherwise provided their information to us without your consent. In addition to "your choices" outlined in this Policy, we will delete or otherwise cease processing your child's personal information within a reasonable time.
If you are aged 13, 14 or 15, we request that you seek your parent or guardian's permission before providing us with your information or using our websites or apps.
Your choices
Please note that our websites, apps and other products and services may not work correctly (or at all) if you change your preferences. For your cookie choices, please the Cookie Policy below.
Visitor Conduct Policy
For the purposes of clarity the policy herewith identifies “Visitor” as persons who may be individual visitors to the exhibition, corporate buyers, guests of the Exhibition Organizers or the Exhibitors, special invitees, members of the press, contractors, independent vendors, and members of the public who are not Exhibitors or lawfully employed by the Organizers or the Venue Managers in any manner for the event present within the boundary of the exhibition area within the duration of said event.
“Organizers” refers to Expogroup Exhibitions and its affiliates
Visitors will not do, or permit to be done, any action which:
as observed and in opinion of the Exhibition Organizer.
The overall objective of the Exhibition is to assist with lead generation for Exhibitors. As such, while Visitors may make orders for the purchase of Exhibitors products/goods in future, Visitors will not be entitled to request and/or make demands to purchase Exhibitors’ products/goods directly from Exhibitors at the time of the Exhibition.
Visitors understand that there are Exhibitor stands at the Exhibition that are closed, and which can only be accessed via appointment or invitation. This means that Visitors are not guaranteed access to all Exhibitor stands. Visitors should therefore contact Exhibitors in advance to avoid disappointment on site.
Product and Stand drops
Visitors will not bring unauthorized products into the Exhibition halls or leave any unauthorised marketing leaflets/materials and/or products/goods on Exhibitors’ stands which includes (but is not limited to) any marketing documentation (of any form) and/or products/goods relating to the Visitor’s own or another third party’s (excluding any Exhibitor’s) business.
Bag Searches and Security Screening
Bag searches and security screening may be required for all Visitors that wish to enter the Exhibition, and may include searches and screening of all bags, equipment and belongings.
Visitors acknowledge and agree that, at the discretion of the Organizer and/or Exhibition Venue staff (as applicable), the Organizer and/or Exhibition Venue staff may not admit certain Visitor bags, equipment and/or belongings into the Exhibition.
Unauthorised Recordings/Photography
Visitors (excluding members of the press registered with a media badge) shall not record images in any form while attending the Exhibition without the Organizer’s, Exhibition staff and/or Exhibitor’s (as applicable) consent. Such prohibition includes, but is not limited to, the taking of photographs, video or digital recording of any type whatsoever (including via mobile phones).
Visitors acknowledge and agree that the Organizer may take photographs/videos which could include images of Visitors attending the Exhibition. Visitors hereby consent, and grant, to the Organizer, the unrestricted, perpetual, worldwide, royalty-free and transferable right and license to use such images worldwide without any compensation. Visitors acknowledge that Organizers are the exclusive owner of all rights in such images and hereby waive (a) any and all rights in and to them, and (b) any and all claims Visitors may have relating to or arising from the Organizers use of them.
Organizer Privacy Policy
The Organizers respect the privacy of Visitors and takes data protection and privacy responsibilities seriously.
Visitor Kids Policy
An Exhibition is a strictly trade-only event and is restricted by health and safety regulations. In light of this, children between the ages of 5 and 16 are not permitted entry to Exhibitions, except in certain restricted circumstances.
Email & SMS marketing
You can opt out of a particular marketing campaign or newsletter subscription by clicking on the 'unsubscribe' link in each email.
You can opt out of marketing text messages by replying 'STOP'.
In accordance with industry best practice guidelines, we may retain your information (including your election to opt out) for a reasonable amount of time to make sure that we do not contact you in the future.
Use of your location
You can choose whether to provide us with your precise location from your device through your browser's "Help" menu, or through the "Location" or "Location Services" options in the "Settings" section on your mobile device.
Use of push notifications
You will be prompted to choose whether to receive push notifications the first time you run each of our apps, and you can update your preferences at any time through Settings on your device.
To unsubsciribe from our list, visit :www.expogr.com/subs/subs.php
Cookies Policy
You should be aware that when you use our websites and apps we may collect information using cookies or similar technologies.
When you visit our pages on social media or other websites, the social media site or other website may also use cookies in line with their own cookies policies.
What are cookies and how do they work?
Cookies are small files that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you. This allows websites to tailor what you see on the screen.
Do you use other technologies which are similar to cookies?
Our websites, apps and emails often contain small invisible images known as 'web beacons' or 'tracking pixels'. These are used in a way similar to cookies, to understand when a particular part of a webpage, email or app is viewed.
Our apps often use device identifiers in the same way as cookies as used on web browsers. A device identifier is a unique number on your device which allows us to remember your device.
We use these similar technologies on websites, emails and apps, for the same purposes and in much the same way as we use cookies on websites. We will use "cookies" and "websites" below as shorthand for "cookies and similar technologies" on "websites, emails and in apps".
What do you use cookies for?
Cookies are an important part of the internet. They make using websites much smoother and affect lots of the useful features of websites. There are many different uses for cookies, but they fall into four main groups:
(i) Cookies that are needed to provide the service you have asked for
Some cookies are essential so you can move around our websites and use their features. Without these cookies, services you've asked for can't be provided. These cookies don't gather information about you that could be used for marketing or remembering your browsing history. For example:
Keeping you logged in during your visit; without cookies you might have to log in on every page you go to
When you add something to the online shopping basket, cookies make sure it's still there when you get to the checkout
(ii) Cookies used to improve your browsing experience
These cookies allow our websites to remember choices you make, such as your language or region and they provide improved features. For example:
Remembering your preferences and settings, including marketing preferences
Remembering whether you've filled in a survey, so you're not asked to do it again
Showing you information that's relevant to our products that you have
Showing 'related content' links that are relevant to the page you're looking at
Remembering a location you've provided us with to provide tailored content
Linking your browsing history collected by analytics cookies to your registration details to provide you with recommended content and marketing
Restricting the number of times you're shown a particular advertisement. This is sometimes called 'frequency capping'
Cookies are also used to enable social media components on our websites, including embedded content from social media sites such as Facebook or Twitter, share buttons and videos. The cookies are set by the relevant social media provider. For more information about these cookies, including how to set your preferences for these cookies, please refer to the relevant social media provider's website for more information.
(iii) Cookies used to understand how people use our products and services (Analytics)
We like to keep track of what pages, links and sections of our apps are popular and which ones don't get used as much to help us keep our sites relevant and up to date. It's also useful to be able to identify trends of how people navigate (find their way through) our sites and if they get 'error messages' from web pages. We may use analytics tools that capture how our readers interact with our page content and click/touch, movement, scroll, and keystroke activity.
We use cookies, which are often called 'analytics cookies', to gather this information. These cookies don't store you contact details (such as your name, address and email address). We may, however, combine information collected by analytics cookies with other information that you provide to us. For instance, if you have registered for an account with us, we may combine your contact details and other information you provide to us with the browsing history from your device collected by analytics cookies (including data collected from before you registered and when you are signed-out). We use this information to provide you with personalised content recommendations and marketing communications. We may also use this combined information to improve our products and services. For instance, we may analyse this information in aggregate to improve our advertising systems.
(iv) Cookies used to show advertising that is relevant to you
Some advertising, known as "online behavioural advertising" or "OBA" is tailored to you and uses information collected by first party and third party cookies. Please see our Privacy Policy above for further information about how we use online behavioural advertising.
We also use cookies in order to know how many advertisements we serve, how many times these are clicked or hovered over with a mouse cursor, how many advertisements we show to a given user and how many customer actions these generate.
We also use cookies on our own and advertisers' sites to understand which customers reach a sale or other action page on an advertiser's site. This allows us to monitor how many sales or actions we achieve for an advertising client and, therefore, how effective our advertising is.
In order to protect our advertisers' brands, we often use a technology that scans the page to ascertain that it is safe from profane, sensitive & potentially brand-negative topics, before serving an ad there. This process is called "ad verification".
We and our advertisers may use information from within our webpages to determine whether you have an ad-blocker enabled. This information may be stored or associated with your device (including through the use of cookies) to re-insert advertisements on our websites and to understand how our customers use ad-blockers. The advertisements that are re-inserted may include those from ad-blockers' "white lists" or that promote our own products and services.
Our websites do not respond to "Do Not Track" (DNT) browser settings. To change your cookie preferences for advertising and analytics, please click here to read our Privacy Policy and Cookies FAQ's.
Some of our web pages will contain promotional links to other companies' sites. If you follow one of these links and then register with or buy something from that other site, a cookie is sometimes used to tell that other site that you came from one of our websites. That other site may then pay us a small amount for the successful referral.
Your cookie choices
Please note that our websites, apps and other products and services may not work correctly (or at all) if you change your preferences. For example, you may not be able to purchase products via our websites. However, you may still be able to place an order via our telephone order line. Please consult our websites for more details.
You can opt out of receiving cookies by changing your web browser settings. For more information on how to achieve this, please click here to read our Privacy Policy and Cookies FAQ's.
You can usually prevent the operation of web-beacons by changing your web browser cookie settings and your ad choices, or for those in emails, by switching off images in your email client or viewing emails using only the "text" display (rather than "HTML" display"). See the "Help" section of your email client for instructions. Where you use our apps, similar technologies to cookies are used for analytics. Is it not currently possible to opt out of these similar technologies. If you are not happy to be included in our analytics or analysis, please do not use our apps.
Your ad choices
When using a mobile device, you can opt out of receiving online behavioural advertising by selecting 'Limit Ad Tracking' in the Settings of your Apple iPhone or iPad, or the "Opt out of interest-based ads" in the Settings on your Android device. You may also be able to reset your unique identifier used for online behavioural advertising (referred to as an "Advertising ID") in the Settings on your Apple or Android device.
Please note that you will continue to receive advertising, however, it may not be tailored to your likely interests using information collected from cookies and similar technologies on your device.
You may change your social media advertising preferences within the social media site. For instance, on Facebook you can select "Hide all from this advertiser" to stop seeing ads from a particular advertiser.
Contacting us and accessing your personal information
If you have any queries or comments about this Privacy & Cookies Policy please contact us at feedback@expogr.com
If you wish to review or receive a copy of the personal information we hold about you, or further information about how we handle your information, please write to us at:
Email: abuse@expogr.com
T: +971 43050755
Where permitted by law, we may charge a small administration fee (not exceeding the maximum permitted) in relation to fulfilling a request for access to personal information.
Complaints
If you are concerned that we have breached a privacy law please send an email to absue@expgor.com or call +971 43050755. We aim to respond in a reasonable time (normally 30 days). Our Data Protection Officer will manage your complaint and will give you additional information about how it will be handled.
Changes to this Privacy & Cookies Policy
We reserve the right to make changes to our Privacy & Cookies Policy at any time. Where changes are made, we will post the revised Policy here with an updated effective date. Your continued use of our websites, apps, or other products or services will signify your acceptance of these changes.
Main factors that have contributed to our growth have been many, but to share a few important ones with you readers will be:
Enough on ourselves, we need now to share our success and thank all our old and new staff members, agents worldwide, government associations and media partners without whom we wouldn't have gone so far in such a short period.
EXPOGROUP Supports The “ GO GREEN � campaign across the globe. Grow a plant every weekend and enjoy it grow !Expogroup is a full service exhibition organiser with over eighteen years experience in International.Trade Exhibitions and Events. Our current portfolio includes 20 annual exhibitions from a diverse range of industries being held across the Middle East & Africa.
EXPOGROUP © 1996 - 2024 | Privacy Policy
Join our mailing list and receive latest news and advice from us in our monthly Newsletter
Yes, I would like to receive Expogroup E-newsletters
