FAQ | Buildexpo Rwanda 2019


Please read below, most commonly asked questions:-

What sectors and categories are represented at the BUILDEXPO?

BUILDEXPO comprises of many major categories right from building & construction, water technologies, tools & hardware to safety & security etc. For more information on the same please Click here

How do I register to exhibit at the BUILDEXPO?

To participate you must first fill in the inquiry form. Based on the information you provide, we will determine if your company can be admitted as an exhibitor and our consultant will contact you immediately.

Once you have filled in the inquiry form, you will be directed to the different participating options that we offer.

How do I register as a Sponsor at the BUILDEXPO?

We offer different sponsorship options with many benefits. Please fill in the sponsorship inquiry form here for more information.

When I register for the fair, what does that include?

Your application only includes stand / space at the exhibition with basic furniture provision such as table, chairs, electrical socket, spot lights and waste bin. The basic furniture provisions differ depending on the stand size. This will also include an entry in the e-catalogue, as well as the exhibitor badges. 

As an exhibitor, what additional furniture / services can I order?

You can view the list of extra furniture / services that we offer here

I would like to order extra accessories on-site?

There will be a requisition form at the reception where in you would have to fill in your details of the items you require and our onsite team will deliver, subject to availability and payment. Extra accessories are usually ordered a month prior to the event; last minute orders are subject to availability. 

Can I get the stand panel dimensions in order to print the marketing material?

Please view the dimensions here

When is the opening ceremony and what are the exhibition timings?

The opening ceremony will take place on the first day of the event at 11:00 am. Exhibitors are requested to gather at the reception area during the inauguration of the event as the Chief Guest will make a small speech followed by the ribbon cutting ceremony and a visit to the stands by a select group of VIP officials, Embassies & Government officials. 

The Exhibition is open from 10:00 a.m. to 6:00 p.m. Exhibitors will have access to their stands one hour before the exhibition starts each day.

When are we allowed to come to the venue for setting up our stand?

Exhibitors who have opted for the stand are allowed setup after 3:00 pm, one day prior to the event. For those who have opted for raw space and ready-made designer stands, your design has to be submitted to our on-site team at least 3 weeks prior to the event. After approval, you will be allowed entry at the same time when stand construction begins. Admission to the venue is with your Exhibitor badges. 

What time does the event close on the last day?

All exhibitors are requested to stay in their stands till the closing of the exhibition and not leave the stands empty. The event closes at 6:00 pm on the last day and clients with cargo are requested to inform their cargo agents about the same, as no cargo will be allowed to be stored overnight. Dismantling of the stands is done on the same day after closure of the exhibition.

How can I get my badge?

Exhibitor badges will be issued at the exhibition reception (3:00 p.m. to 6:00 pm one day prior to the opening of the event, or 10:00 am to 6:00 pm on event days) on producing your business card.

I am traveling from abroad. Where can I find visa information for my country?

Kindly refer below link, for list of countries that are visa exempt or can avail visa on arrival:
Nationals of countries not mentioned above must submit a visa application before traveling at Rwandan Diplomatic Missions (except the UN Mission in New York) or online: https://www.migration.gov.rw/index.php?id=203
We advise exhibitors to apply for a Single Entry Visa (US$ 30). Kindly contact your representative if you need Visa facilitation letters.
Which is the hotel mentioned in your package?

(Booked through accommodation packages):
Park Inn by Radisson Kigali
c/o Avenue de Kiyovu and Res des Parcs, Plot 5457, Kiyovu, 
Kigali, Rwanda
Front Desk: +250 788 132500
Email: reservation.kigali@rezidorparkinn.com
Website: www.parkinn.com/hotel-kigali

Associate Hotel:
Radisson Blu Hotel
Kimihurura Roundabout
P.O. Box 6629
Kigali, Rwanda
Tel: +250 252 252 252 / 252 253 253
Email: info.kigali@radissonblu.com
Website: https://www.radissonblu.com/en/hotel-kigali

How far is the hotel mentioned in your package from the exhibition center?

The official hotel is about 15 to 20 minutes drive from the exhibition centre.

Who will pick us up from the airport?

All Exhibitors who have opted for the Full package will be picked up and dropped off at the airport according to the timings mentioned in the filled forms. Please ensure you fill in the right details as our service providers will be following the chart accordingly. There will be a driver with a placard, to pick you up. Exhibitors who haven’t taken the packages can get a prepaid taxi from the airport Taxi counter. 

Will there be transport provided to the venue?

For those with accommodation packages, a shuttle/bus service will operate from the Hotel to the venue at 9:00 am on Exhibition days. The shuttle/bus will return to the hotel at 6:00 pm.
Our Company has never been to Africa. We are slightly worried about safety and total organization of the event?

East Africa is as safe as any other region in the world. Though we would say that Africans are the friendliest people in the world, it is always necessary to take precautions no matter where you are. There is absolutely no danger to life but petty thefts are possible. You just need to take care of your expensive and personal belongings such as laptops, mobiles and watches etc. by not leaving them unattended. As far as organization is concerned, Expogroup has an experience of 21 years in Africa. Our facilities, equipment and services are unmatched in the region though they cannot be compared yet to exhibitions held in Germany and other developed countries. However, facilities are being improved every year.

How do I get my cargo to my stand?

Please ensure that your cargo/ goods have been cleared before you reach, so that your goods are available at your stand on time. If your goods are not cleared yet, please carry all the cargo documents and contact your clearing agent immediately. As a backup, you must carry some samples and brochures personally so that your stand is not empty.
PS: Before finalizing cargo to be sent kindly get all quotations and information from Clearing agents and confirm before goods are sent. Organizer is not held responsible for delay in cargo clearance and extra costs involved. We will however receive your cargo once it is cleared 7 days prior to the event. Goods sent before that will attract storage charges.

For more info visit:

What vaccination is required for entry permit to Rwanda?

Please check with your travel agent and medical authorities in your country as a yellow fever vaccination certificate is advisable for entry into Rwanda. Officials may check this certificate at the airport. For your own safety it is advisable to carry along with you a small medical kit with basic medicines.
How safe is it to leave my material in the stand?

The Show will have 24 hour security, but small items of value should be removed from the premises daily for your added protection or may be kept in the lockable showcases. We are not responsible for loss or theft of your personal belongings such as passport, money, laptops etc. 

How much money do I require to roam around with and where do I exchange?

Carry loose change in small denominations as change can be a nuisance. Small change will also help in petty miscellaneous expenses. You can either exchange your foreign currency at the Airport/Currency Exchange houses. Do not exchange money on the road or at unknown places.

How can I get a mobile SIM or Internet access?

Rwanda is well developed and items such as SIM cards and mobile vouchers can be availed from any phone shop or store. You can also buy a SIM card at the airport wherein you have to submit your identification. Activation is done on the spot. For international roaming you will have to consult your service provider.

After the exhibition, we would like to visit a Safari or go on a tour. How can we go about this?

Please ask your hotel to provide you with the details of the available options. Tour guide books are also available at most stores. 

If I require an assistant how could I get one?

Please inform us in advance should you require an assistant during the exhibition, as we can arrange for one at a cost. Payment can be made directly to the assistant. Should you be taking your own assistant kindly do a background check, or do not leave your stand and personal belongings entirely with them.

Who can attend BUILDEXPO?

The exhibition is open to industry professionals only. Please view the visitor profile here.

What is the price for visiting the exhibition?

Visiting the exhibition is free of cost. We encourage you to pre-register online as a visitor before coming to the show. Alternatively, you can register when you arrive at the exhibition venue by filling in a visitor registration form. Please ensure to carry your business cards.

What are the visiting hours of the exhibition?

The Exhibition is open for visitors from 10:00 a.m. to 06:00 p.m.


Expogroup is a full service exhibition organiser with over 23 years experience in International trade exhibitions. Our current portfolio includes 27 annual exhibitions from a diverse range of industries being held across the Middle East & Africa.

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